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Privacy Policy

At Anka, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By using our services, you consent to the practices described in this policy.

 

  1. Information Collection:

 

  • Personal Information: We may collect personal information such as your name, contact details, date of birth, health information, Login credentials (e.g. username and password), and payment information when you register for our services or visit our facility.

 

  • Demographic information: You provide when you visit or become a member of Anka, such as date of birth, age, and gender identity or expression.

 

  • COVID-19: You provide screening information, such as health declarations and vaccination status if needed.

 

  • Recording: Images and videos, including photographs and CCTV video footage.

 

  • Employment: Information in connection with applying for a job at Anka such as employer and employment history, education, job function, salary, professional certifications, and other resume information.

 

  • Usage Data: We collect non-personal information about your interactions with our website, app, or s ervices, such as IP address, device information, and browsing behavior, to improve our services and user experience.

 

  • Health and Medical Information: As a Pilates and rehabilitation centre, we may collect health-related information to provide you with personalized and safe services.

 

  1. Use of Information:

 

We use the collected information to provide our pilates classes and services, process payments, send you updates and newsletters, and respond to your inquiries. We may also use non-personal information to improve our website and tailor our offerings to better suit our customers' needs.

 

  • Service Provision: We use your personal information to provide our Pilates and rehabilitation services, including scheduling appointments, personalized workouts, and progress tracking.

 

  • Effective Administration: Establish, manage, and administer your membership and account with us, including verifying customer information and carrying out billing functions. We reserve the right to use any contact information held on file (including email, mailing address, and telephone or mobile phone) to contact to you when administering your membership.

 

  • Communication: We may use your contact information to send you appointment reminders, updates, and relevant marketing communications (with your consent, where required by law).

 

  • Health and Safety: Your health information may be used to ensure your safety during Pilates sessions and provide customized exercises based on your medical needs.

 

 

  1. Data Security:

 

Anka Pilates Studio employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security procedures to maintain the highest level of protection.

 

  1. Third-Party Sharing:

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our business, as long as they agree to keep your information confidential.

 

  1. Cookies and Tracking Technologies:

 

Our website may use cookies and similar tracking technologies to enhance your user experience. These technologies help us analyze trends, track users' movements, and gather demographic information. You can manage your preferences regarding cookies through your browser settings.

 

  1. Third-Party Links:

 

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information. We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses) to evaluate use of the Sites. To learn more about these analytics services, please see our “Cookies Policy” below. To learn how to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.

 

  1. Updates to the Privacy Policy:

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The revised policy will be effective immediately upon posting on our website, and we encourage you to review it regularly.

 

  1. Your Rights and Choices

 

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your data, please contact us at info@ankapilates.ca or 778-995-2652.

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